The service
Fire Product Record is software for organising product information, configurations, performance claims and supporting evidence, and for publishing controlled public product records. It is provided as a subscription service over the internet.
The service is in beta. Features may change, and functionality described on this website may be incomplete or withdrawn. We will not remove your ability to export your own data.
What the service does not do
Fire Product Record helps manufacturers organise product information, configurations, performance claims and supporting evidence. It does not determine whether a product complies with applicable construction-product law or replace technical, conformity-assessment or legal judgement. Manufacturers remain responsible for the accuracy and approval of published product information.
Nothing in the service, on this website, in an alert, a status, a score or an export is legal advice, technical advice, a conformity assessment or an approval. Statuses such as "needs technical review" identify work for a competent person; they are not determinations about the lawfulness of a product.
Your responsibilities
You are responsible for the accuracy, completeness and approval of everything you enter and everything you publish, and for having the right to upload the documents you upload. Published product records are published by you, in your name, and are attributed to your organisation.
You are responsible for keeping account credentials secure and for the actions of users you invite to your organisation.
Your data
Your content remains yours. We process it to provide the service, as set out in the privacy policy. We do not use your product data to train models, and we do not share it with other customers.
You can export your records as structured JSON and as evidence packs at any time, including after cancellation and for [export availability period] afterwards.
Availability and support
We aim to keep the service available and will give notice of planned maintenance where we reasonably can. During the beta there is no service level agreement and no availability commitment. [Confirm the SLA position for paid plans before launch.]
Support is provided by email at [Support email] during UK business hours.
Fees
Billing is not enabled during the beta and beta accounts are provided free of charge. Prices shown on the pricing page are launch placeholders and are not an offer. We will give notice before any charging begins, and you will be able to decline.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under law.
Subject to that, and given that the service is provided free of charge during the beta, our aggregate liability is limited to [liability cap]. We are not liable for indirect or consequential loss, for loss of profit, or for decisions taken on the basis of information held in or produced by the service.
Termination
You may close your account at any time. We may suspend or close an account for breach of these terms, for unlawful use, or if we discontinue the service, giving as much notice as is reasonable in the circumstances and, other than in cases of serious breach, an opportunity to export your data first.
General
These terms are governed by the law of [governing law jurisdiction] and the courts of [governing law jurisdiction] have exclusive jurisdiction. If any provision is unenforceable the rest continues to apply. We may update these terms; material changes will be notified to account holders by email.